Agentic support for complex connected products
Treating technical support as an evidence-led investigation: gathering product state, testing hypotheses, using tools deliberately and escalating with useful context.
Operating at the hardware–software boundary
I build and lead AI-enabled products that have to work in the real world.
Founder CTO with 12+ years across embedded systems, cloud, mobile, industrialization, applied AI and distributed engineering organizations.
Selected work
Operating complexity, made legible.
A selection of public-safe operating contexts—not sales case studies. Each one shows the technical and organizational boundaries that have shaped my work.
01 02 Connected product platforms
Owning the full product lifecycle across devices, electronics, firmware, cloud, mobile, DevOps, industrialization and ongoing operation.
03 Global connected-marine and OEM delivery
Aligning product, hardware and software delivery across companies, markets and long-lived programs in the Brunswick ecosystem, including Mercury Marine and Navico.
04 Scaling distributed engineering through technical leadership
Leading more than 80 internal and external engineers through technical leads, distributed teams and portfolio-level prioritization while retaining technical ownership.
12+years of founder / CTO operating experience
About
The product is the whole system.
My career runs from electronics and embedded engineering through cloud, mobile, industrialization and executive technology leadership. That end-to-end view is most useful when a product has to survive contact with manufacturing, partners, field conditions and long-term operation.
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